Rungboard Support

What this page covers

Use this page for product support information for Rungboard.

Before contacting support

• Confirm the app is updated to the latest available version.
• Review the Help and FAQ inside the app first.
• Reproduce the issue and note the device model, OS version, app version, and the workflow where the issue happened.

Support channel

Before sending screenshots, examples, exports, or attachments, redact private app data. Do not send full resumes, cover letters, job offers, recruiter emails, employer contact details, salary details, identity documents, immigration records, login credentials, sensitive job-search notes, exports, or screenshots unless support explicitly asks for a redacted example.

• Replies are handled within two business days when possible.
• Product support email: support@dartscreative.com
• Privacy contact: privacy@dartscreative.com
• Support page: https://apps.dartscreative.com/en-hk/apps/rungboard/support/
• Privacy policy: https://apps.dartscreative.com/en-hk/apps/rungboard/privacy/

Product scope

Rungboard is a local-first job application tracker. Support may help with saved roles, stages, next steps, activity log entries, reminders, archive/restore/delete behavior, export, wording, and support and privacy copy.

Rungboard is not a job board, ATS, recruiter marketplace, resume writer, interview coach, account backup service, cloud sync service, hiring advisor, or legal/employment/regulatory advice channel.