Hearthfile
Hearthfile Support
Hearthfile is a local appliance and fixture file for the details you need later: model numbers, serial numbers, manuals, receipts, warranty dates, filter sizes, service notes, reminders, and exportable handoff text.
Start here
Hearthfile is a local appliance and fixture file for the details you need later: model numbers, serial numbers, manuals, receipts, warranty dates, filter sizes, service notes, reminders, and exportable handoff text.
Use support when import, export, reminder, document-reference, or local-storage behavior does not match the app text.
Before contacting support
- Check the appliance or fixture record for missing optional fields.
- Review whether the document is attached, linked, or marked as missing.
- Confirm notification permission if a reminder is not producing a system notification.
- Review export text before sharing it with anyone outside the household.
Public routes
- Support page:
https://apps.dartscreative.com/en-us/apps/hearthfile/support/ - Privacy policy:
https://apps.dartscreative.com/en-us/apps/hearthfile/privacy/
Contact
- Product support:
support@dartscreative.com - Privacy requests:
privacy@dartscreative.com
Do not send private appliance records, serial numbers, receipts, manuals, photos, or exported packets unless support explicitly asks for a redacted example.
App scope
Hearthfile stores user-entered appliance facts and helps you find or export those facts later. Support stays focused on the app's records, reminders, documents, local storage, and export behavior.