CrateKeep Support

Help

CrateKeep helps you create a labelled proof packet for one exact vinyl record copy you own.

CrateKeep does not replace Discogs, scan a full marketplace database, sell records, estimate market value, provide tax advice, certify authenticity, approve insurance claims, grade records automatically, or calibrate turntables.

Getting Help

• Add the record identity you know, such as artist, title, label, catalogue number, year, country, pressing notes, and storage location.
• Add copy-specific notes, such as matrix or runout text, variant notes, media grade, sleeve grade, and insert status.
• Work through the proof slots for front cover, back cover, spine, labels, inserts, receipt, defect photos, dead wax or runout evidence, and storage evidence.
• Add provenance and ownership history, including purchase source, purchase date, purchase price, seller or order note, and receipt attachment when available.
• Add care history, such as cleaning events, play issues, condition changes, and stylus or cartridge touchpoints.
• Review packet completeness before exporting.

Public routes

• Support page: `https://apps.dartscreative.com/en-my/apps/cratekeep/support/`
• Privacy policy: `https://apps.dartscreative.com/en-my/apps/cratekeep/privacy/`

Contact

• Product support: `support@dartscreative.com`
• Privacy requests: `privacy@dartscreative.com`
• Owner/admin escalation: `danny@dartscreative.com`