BinShelf
BinShelf Support
en-MY
Use the Help and FAQ inside the app for the fastest answers. Contact support when a saved item, sale calculation, catalog label, CSV import, CSV export, or localized phrase does not match what you see in the app.
Get Help
Use the Help and FAQ inside the app for the fastest answers. Contact support when a saved item, sale calculation, catalog label, CSV import, CSV export, or localized phrase does not match what you see in the app.
Before Contacting Support
- Confirm BinShelf is updated to the latest available version.
- Review the Help and FAQ inside the app first.
- Note your device model, iOS version, app version, and the workflow where the issue happened.
- Include screenshots only when they are needed to explain the issue.
- Before sending screenshots, examples, exports, or attachments, redact private app data. Do not send item titles, SKUs, customer or buyer details, marketplace order numbers, private notes, exact prices, CSV files, export previews, or screenshots that show seller inventory unless support explicitly asks for a redacted example.
Contact
- Support email:
support@dartscreative.com - Privacy email:
privacy@dartscreative.com - Support window: within 2 business days when possible
- Public support URL: https://apps.dartscreative.com/en-my/apps/binshelf/support/
Privacy
Open the privacy policy for questions about stored seller items, catalog labels, CSV exports, deletion, support emails, and the privacy contact.