Sillkeep Support

Help

Sillkeep is a calm, local-first houseplant care scheduler and widget app.

It helps you keep plant records, create care schedules, see what is due, log or snooze care, keep notes and photos, and export your plant history.

Add the plants you want to remember, then attach one or two care tasks to each plant.

Keep the first pass simple: a plant name, room or window note, watering schedule, and any care notes you already trust.

Sillkeep does not identify plants, diagnose diseases, prescribe treatment, give toxicity advice, provide pesticide guidance, connect to hardware sensors, sell plants, or offer expert chat.

It is a plant-care routine and history app.

Sillkeep does not identify plants, diagnose plant diseases, prescribe treatment, give toxicity advice, provide pesticide guidance, or offer expert support.

It records the routines and history that you choose.

Getting Help

• reminders do not match the schedule you saved
• widgets show stale or confusing care tasks
• logging, snoozing, skipping, or deleting a task behaves unexpectedly
• photo history or export looks incomplete
• wording for this locale sounds unnatural or implies diagnosis, treatment, toxicity, or expert advice
• the plant and task involved
• whether notification permission was allowed or denied
• whether the issue happened in the app, notification, or widget
• the locale you selected
• what wording or behaviour looked wrong

Public routes

• Support page: `https://apps.dartscreative.com/en-gb/apps/sillkeep/support/`
• Privacy policy: `https://apps.dartscreative.com/en-gb/apps/sillkeep/privacy/`

Contact

Do not send private home photos, location details, health-sensitive household information, payment information, full plant history exports, or photos that reveal people or private spaces unless support explicitly asks for a redacted example.

• Product support: `support@dartscreative.com`
• Privacy requests: `privacy@dartscreative.com`
• Owner/admin escalation: `danny@dartscreative.com`