Gaugewise
Gaugewise Support
en-AU
Use the Help and FAQ inside the app for the fastest answers. Contact product support when a saved yarn-fit decision, yarn card, stash card, swatch record, calculation, export, local storage behavior, or localized phrase
Get Help
Use the Help and FAQ inside the app for the fastest answers. Contact product support when a saved yarn-fit decision, yarn card, stash card, swatch record, calculation, export, local storage behavior, or localized phrase does not match what you see in the app. For App Store purchase or refund questions, use Apple's App Store purchase support.
Before Contacting Support
- Confirm Gaugewise is updated to the latest available version.
- Review the Help and FAQ inside the app first.
- Note your device model, iOS version, app version, and the workflow where the issue happened.
- Include screenshots only when they are needed to explain the issue.
- Before sending screenshots, examples, exports, or attachments, redact private app data. Do not send paid pattern text, pattern names, yarn labels, stash notes, swatch notes, exact prices, customer project details, worksheet exports, or screenshots that show private project data unless support explicitly asks for a redacted example.
Contact
- Support email:
support@dartscreative.com - Privacy email:
privacy@dartscreative.com - Support window: within 3 business days when possible
- Public support URL: https://apps.dartscreative.com/en-au/apps/gaugewise/support/
Privacy
Open the privacy policy for questions about saved yarn-fit decisions, exports, deletion, support emails, and the privacy contact.