YardMark
YardMark Support
en-AE
Use the Help and FAQ inside the app for the fastest answers. Contact product support when a saved worksheet, fabric fact, pattern fact, readiness warning, remnant value, export, local storage behavior, or localized phras
Get Help
Use the Help and FAQ inside the app for the fastest answers. Contact product support when a saved worksheet, fabric fact, pattern fact, readiness warning, remnant value, export, local storage behavior, or localized phrase does not match what you see in the app. For App Store purchase or refund questions, use Apple's App Store purchase support.
Before Contacting Support
- Confirm YardMark is updated to the latest available version.
- Review the Help and FAQ inside the app first.
- Note your device model, iOS version, app version, and the workflow where the issue happened.
- Include screenshots only when they are needed to explain the issue.
- Before sending screenshots, examples, exports, or attachments, redact private app data. Do not send paid pattern text, fabric names, pattern names, customer project details, purchase details, private notes, worksheet exports, or screenshots that show private sewing plans unless support explicitly asks for a redacted example.
Contact
- Support email:
support@dartscreative.com - Privacy email:
privacy@dartscreative.com - Support window: within 3 business days when possible
- Public support URL: https://apps.dartscreative.com/en-ae/apps/yardmark/support/
Privacy
Open the privacy policy for questions about saved worksheets, remnant values, exports, deletion, support emails, and the privacy contact.